Our Services

Product Recall

Not a time to be extemporaneous.

Recalls tend to be handled on an ad hoc basis, responding to the moment with expedience, determination, and purpose. It also can be a time of emotion, confusion, distress and mistakes, all of which absorb human resources, divide loyalties, and damage corporate morale. Understandably, it is often a task left to the inspiration of crisis management.

But you can do better. Planning forces the organization of resources, and operational planning creates confidence during crisis. Creating a plan for product recalls or market withdrawals establishes your team, its leadership, the identification and tracking of product through wholesale and retail outlets, and adds the certainty of a rapid removal of product from the marketplace. This, in turn, gives you the ability to respond to government regulators and to complete a recall in short order.

Averture lawyers can:

• Create recall plans
• Lead manufacturer’s team of engineers, production managers, marketing personnel, risk managers, CSRs, and in-house counsel through successful product recall crisis
• Evaluate and manage product inquiries from CPSC, DOT, and FDA

In the past Averture lawyers have:

• Led Product Recall for Consumer Products Manufacturer that resulted in successful CPSC Corrective Action Plan, 0 lawsuits from consumers, and removal of 80% of units from market;
• Evaluated market withdrawal actions for Consumer Good Manufacturers;
• Managed CPSC and DOT product investigations for Consumer Product Manufacturers;
• Managed CPSC and DOT product inquiries regarding intended use, warnings and instructions, product hazards, and user protection; and
• Created product recall plans that combined product identification and evaluation, CSR intake data, engineering, marketing, and media personnel and resulted in the precise classification of the existing product defect and its subsequent removal from the market.
  

We can help you set the benchmark with a recall plan. Contact us at averture@averture.net or call our Main Office.